GCC (global competency centre)
End-to-end Build-Operate-Transfer under one contract. Entity to operational in 9 months. The same partner accountable from incorporation to handoff.
Your India centre.
Our full accountability.
The Problem This Solves
Five advisors. No accountability.
Nobody owns the outcome.
No single partner is accountable for the whole. Cost overruns belong to everyone and no one. The lease is signed before the IT architecture is designed. The entity is formed before anyone has agreed on the tax structure.
Advait owns the Build phase entirely, under one contract, with one named partner accountable from entity incorporation to operational handoff.
Real Estate
Seperate Advisor
Staffing firm
Seperate Advisor
Legal firm
Seperate Advisor
HR Policy
Seperate Advisor
IT Setup
Seperate Advisor
What We Do
Phase 1 of 3
Build
From zero to operational. One contract. One timeline.
phase 2 of 3
Operate
The phase most companies underestimate. The phase we never leave early.
phase 3 of 3
Transfer
The handoff most GCC advisors never talk about. Because they’re not there for it.
Phase 1 of 3
Build
From zero to operational. One contract. One timeline.
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Entity incorporation (private limited, STPI, or SEZ — selected for your tax and operational context)
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Location selection and lease negotiation across Ahmedabad, Bengaluru, Hyderabad, and Pune
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IT infrastructure: hardware procurement, network architecture, physical security, leasehold buildout
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Talent acquisition across engineering, finance, operations, and analytics at all seniority levels
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HR policy design, payroll structure, and benefits architecture aligned to your global standards
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One Advait partner accountable from day zero to operational
9 mo
avg Build timeline
42%
below direct build cost
6 wks
to entity incorporation
4 cities
talent access
Phase 2 of 3
Operate
The phase most companies underestimate. The phase we never leave early.
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Advait’s Operate engagement is active management — not a support contract.
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Leadership management and mentoring of the on-ground GCC Head
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KPI framework design and weekly reporting cadence to US leadership
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Performance management system administration
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Culture and retention architecture — the single largest GCC attrition driver in years 2 and 3
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Vendor and compliance management
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Monthly review with client leadership in the US, led by the Advait partner
Zero
attrition record under Operate
97%
KPI adherence
Monthly
US leadership reviews
Active
not a support contract
Phase 3 of 3
Transfer
The handoff most GCC advisors never talk about. Because they’re not there for it.
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Most GCC advisors define success as Build completion. We define success as the client’s complete, self-sustaining ownership of their own centre.
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Full documentation package: org design, process maps, vendor contracts, HR policies, IT architecture, governance frameworks
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Internal leadership development: identifying, mentoring, and promoting the GCC Head to autonomous operation
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Advait partner embedded for a defined post-transfer stabilisation period
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Zero-attrition commitment through the Transfer date
100%
transfer completion rate
Zero
attrition on Transfer day
Embed
post-transfer stabilisation
Full docs
org · process · IT · HR
250-seat centre operational in 9 months. 42% below direct build cost. Zero attrition, 18 months of Operate.
250 seats
operational in 9 months
Frequently Asked Questions
The economics of a dedicated GCC are compelling at 30–50 seats and above. Below that threshold, a managed shared services or staffing-based model is often better. We will say so honestly if that is the case.
A GCC is your captive entity — your employees, your culture, your intellectual property, your governance. The BOOT model builds your captive with Advait managing it during establishment, then transfers ownership to you completely.
Yes. We begin with a forensic assessment of what structural conditions caused the failure. We have completed implementations others abandoned, including the $2B pharma brownfield rescue in our Work section.
Leadership continuity risk is one of the specific things Advait manages during Operate. We identify leadership candidates internally and develop them over the Operate period, ensuring succession depth before proceeding to Transfer.
We operate where the talent and cost requirements of each engagement direct us. Our deepest networks are in Ahmedabad, Bengaluru, Hyderabad, and Pune. Engagements elsewhere in India are possible with a slightly extended talent acquisition timeline.